Description
Price: Starting at $310
Description:
Improve IT support efficiency with Freshdesk’s 24/7 IT helpdesk solution. Manage technical issues, automate ticketing, and enhance team collaboration for seamless IT support.
Key Features:
✔️ AI-Powered Ticketing System: Automate issue resolution with intelligent workflows.
✔️ Multi-Channel Support: Handle support requests via email, chat, phone, and social media.
✔️ Self-Service Portal: Enable users to find answers through a knowledge base.
✔️ Real-Time Alerts & Notifications: Stay updated on urgent IT issues.
✔️ Analytics & Reporting: Measure team performance and response times.
✔️ Secure & Scalable: Protect data with encryption and compliance measures.
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